Last Updated: [29-11-2025]
Solidrock Advertising Requisites L.L.C. (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit solidrock.ae, make a purchase, or interact with our services.
This policy is fully compliant with Google Merchant Center requirements.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Collected when you place an order, send an inquiry, or create an account:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Company details (optional)
1.2 Payment Information
- Processed securely by third-party payment gateways.
- We do not store your credit/debit card details on our servers.
1.3 Automatically Collected Data
When you browse our website:
- IP address
- Browser type and device information
- Pages viewed and time spent
- Referring URL
- Cookies and tracking technologies
1.4 User-Provided Content
- Artwork, design files, and instructions required for custom orders.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Send order updates, invoices, and confirmations
- Detect and prevent fraudulent activities
- Display personalized ads through Google Ads & Merchant Center
- Comply with legal and regulatory requirements
3. Cookies & Tracking Technologies
Solidrock.ae uses cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
- Support remarketing and personalized advertising on Google and other platforms
You can control or delete cookies through your browser settings, but some site features may not function properly without them.
4. Sharing Your Information
We do not sell your personal information.
We may share data only with trusted third parties for the purposes listed below:
- Payment processors (for secure checkout)
- Logistics and courier partners (to deliver your order)
- Analytics and advertising partners such as:
- Google Analytics
- Google Ads / Merchant Center
- Meta (optional)
- Service providers that help operate our website
- Legal authorities, if required by law
All third-party partners follow strict privacy and data protection standards.
5. Google Merchant Center & Advertising Compliance
Our website uses:
- Google Ads Remarketing
- Google Analytics
- Merchant Center tracking
- Conversion pixels
These tools may collect:
- Device identifiers
- Browser information
- Interaction with ads and the website
Google may use cookies to show you personalized ads based on your browsing history. You can opt out through Google’s Ads Settings:
https://adssettings.google.com
6. Data Security
We implement strong security measures to protect your data:
- SSL encryption
- Secure hosting environment
- Restricted access controls
- Encrypted data transmission
Despite these measures, no transmission over the internet is 100% secure.
7. Your Rights
Depending on your region, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion (where applicable)
- Opt out of marketing communication
- Disable cookies
- Withdraw consent
To request any of the above, contact us at:
[email protected]
8. Retention of Information
We keep your information only as long as necessary for:
- Completing your purchases
- Providing customer support
- Legal and financial record-keeping
Custom design files may be stored for reorders unless you request deletion.
9. Links to Third-Party Websites
Our website may include links to external sites. We are not responsible for their privacy practices or content.
10. Updates to This Privacy Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated revision date.
11. Contact Us
For questions about this Privacy Policy, please contact:
Solidrock Advertising Requisites
Email: [email protected]
Website: www.solidrock.ae
Dubai, UAE